Returns & Exchanges

At DND Gel, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original, unopened packaging and were purchased directly from our website within the last 30 days.

• 2.
  Submit a Request

  Contact our customer support team with your order number and the list of items you wish to return to receive a Return Merchandise Authorization (RMA).

• 3.
  Pack and Ship

  Securely package your items to prevent leaking or damage during transit and include your RMA form inside the box before shipping to our warehouse.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.